The following table is what we believe to be the most appropriate sequence for a customer journey
Important to note about these videos:
Segment | Title | Purpose | Message | Length | Video Link | English script |
Demo users, Dormant accounts | Why trade Forex | An introduction to the benefits of trading, Content for the customer journey - demo traders, Specific campaigns for dormant accounts | Trade yourself, any time that suits you, small amounts, low transactional costs, get in or out of a trade easily, from home, no experience or qualifications necessary | 4m30s | Why trade Forex | Script |
Beginner traders | Currency and Prices | Content for the customer journey - traders | What are currencies and how are they described, mid points, spreads, news events calendar, pips | 4m40s | Currency and Prices | Script |
Beginner traders | Overview of Technical Indicators | Content for the customer journey - traders | Bollinger bands, MACD, Parabolic SAR, RSI, ADX and how to use them in your trading | 3m40s | Overview of Technical Indicators | Script |
Beginner traders | Key Levels | Content for the customer journey - traders – Autochartist referenced | The Importance of horizontal price support and resistance lines | 6m | Key Levels | Script |
Beginner traders | Chart Patterns | Content for the customer journey - traders – Autochartist referenced | Market psychology and price support and resistance lines. Emerging patterns for swing traders. A great starting point for traders. | 4m30s | Chart Patterns | Script |
Beginner traders | Time scales | Content for the customer journey - traders | The impact of trading long, medium, short term and considerations. Closing positions overnight or over weekends and the importance of Stop Loss and Take Profit | 2m30s | Time scales | Script |
Beginner traders | Trading time zones | Content for the customer journey - traders | Different currencies are traded in different time zones | 1m | Trading time zones | Script |
Beginner traders | Trading psychology & risk management | Content for the customer journey - traders - first loss | Emotions, trading rules, the importance of discipline, Stop Loss and Take Profit, Trade sizes and managing risk | 3m30s | Trading psychology & risk management | Script |
All traders | What is Fundamental Analysis | Content for the customer journey - traders | The importance of the economic calendar, the important events and the impact of volatility on trading. | 4m | What is Fundamental Analysis | Script |
All traders interested in mean reversion trading strategies | Emerging Patterns | Content for the customer journey - traders – Autochartist referenced | Swing trading between the support and resistance levels | 7m | Emerging Patterns | Script |
Beginner traders | Price Charts | Content for the customer journey - traders | Line charts for trends, Bar Charts and Candle Charts and how to interpret them | 2m | Price Charts | Script |
More experienced traders | Order types | Content for the customer journey - traders | Market Orders, Stop and Limit orders and how these are used in trading | 2m | Order types | Script |
More experienced traders with an interest in the golden ratio in trading | Fibonacci Patterns | Content for the customer journey - traders – Autochartist referenced | The application of the golden ratio in trading | 5m | Fibonacci Patterns | Script |
All traders | Volatility Analysis | Content for the customer journey - traders | Understanding market volatility and how it applies to your trading strategy | 3m54sm | Volatility Analysis | Script |
All traders | Extreme Moves | Content for the customer journey - traders | Identifying Extreme Movements and understanding how they impact your risk management | 1m33s | Extreme Movements | Script |
All traders | Consecutive Candles | Content for the customer journey - traders | Identifying potential emerging trends or swing opportunities | 1m26s | Consecutive Candles | Script |
All traders | News Event Trading Service (NETS) | Content for the customer journey - traders | Analyzing News events and how they impact the instruments you are trading | 2m18s | News Event Trading Service (NETS) | Script |
All traders | Volatility Alerts | Content for the customer journey - traders | Develop a risk-management strategy by understanding market volatility | 1m29s | Volatility Alerts | Script |
SEGMENT | Risk Calculator | PURPOSE | Manage your risk by generating risk-adjusted position sizes | 0 | Coming soon! | Script |
All traders | LaunchPad | Content for the customer journey - traders | An Expert Advisor plugin that allows you to display URLs that your broker has chosen inside the MetaTrader platform. | 1m10s | LaunchPad | Script |
All traders | Research Portal | Content for the customer journey - traders | One research portal to speak to all traders | 3m29s | Research Portal | Script |
All traders | News Sentiment | Content for the customer journey - traders | How to use Autochartist's News Sentiment | 7m13s | News Sentiment | Script |
All traders | Webinar 1 | Content for the customer journey - traders | Intro to Technical Analysis using Autochartist | 29m52s | Webinar 1 | Script |
All traders | Webinar 2 | Content for the customer journey - traders | Finding the best trading opportunities in Autochartist | 32m16s | Webinar 2 | Script |